- Healthcare
- Mobile Product Engineering
- Completed Aug 2025
Care Connect
Care Connect Mobile
Patient onboarding in under 3 minutes — a bilingual mobile intake experience for a healthcare network.
Outcomes at a glance
<3 min
Avg onboarding
+55%
Online bookings
4.7
Store rating
Challenge
Onboarding forms were fragmented across clinics, call centers, and paper packets. Patients repeated the same demographics and consent steps, while staff reconciled incomplete records before every appointment. Care Connect needed a mobile-first intake journey that worked in Arabic and English, respected clinical workflow, and could sync with their existing Laravel-backed operations stack.
Solution
We shipped a Flutter app with guided, progressive intake — identity, insurance, consents, and visit reason — backed by Laravel APIs and Firebase notifications for reminders. Clinic staff received a compact ops view to clear exceptions without leaving their desk. Accessibility and RTL layout were first-class so Arabic sessions felt native rather than mirrored.
Result
Average onboarding dropped under three minutes. Online appointment bookings rose 55% in the first 90 days, and store ratings settled at 4.7 as patients stopped abandoning half-finished forms.
Technologies
- Flutter
- Laravel
- MySQL
- Firebase
Next step
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